Frequently Asked Questions

Find answers to common questions about our TikTok growth services.

Order Processing

Learn about order timelines and delivery speeds.

Account Safety

Information on account protection and security.

Followers Quality

Details about our high-quality followers service.

Order Processing

Can I track my order?

Yes, you can login with the email address used during checkout to track the order.

Login: https://dash.tikhype.com

Why does delivery speed vary between accounts?

Delivery speed can vary depending on a few key factors:

  • Low follower count: Accounts with fewer followers require a slower start to keep growth looking natural
  • Limited content: Profiles with no or few posts need gradual delivery to avoid platform issues
  • Recent activity: Inactive accounts require careful pacing for authentic growth
  • Order size: Smaller orders may complete faster, while larger ones are spread out more gradually

We adjust the speed accordingly to ensure the best long-term results. Most orders are completed within 24-48 hours, and some are even done within just a few hours.

Why haven't I received all my followers yet?

Your order is most likely still processing but taking strategic pauses to deliver in a natural pattern. Here's why:

We process orders instantly, but we start out slowly to ensure a natural and organic delivery pattern. This approach is important to help boost your profile in a way that aligns with platform algorithms.

As the order progresses, the speed of delivery will increase gradually. This helps maintain authenticity and maximize long-term growth impact.

If your order has been processing for more than 48 hours without completion, please contact our support team with your order ID.

How long does it take to see results after placing an order?

Orders begin processing instantly, but we deliver followers in a natural pattern to protect your account:

  • First followers: Usually appear within 5-30 minutes
  • Delivery speed: Starts slow, then gradually increases (5,000-10,000 followers per day)
  • Completion time: Most orders finish within 24-48 hours

For a 1,000 follower order on an established account, you can expect delivery to complete within 1-6 hours. New accounts may take slightly longer for safety.

Why is my order delivery starting slowly?

Starting slowly is a deliberate safety feature, not a problem! Here's why we do this:

  1. 1 Algorithm compliance: TikTok's algorithm favors natural growth patterns. Starting slow mimics organic follower acquisition.
  2. 2 Account protection: Sudden spikes in followers can trigger platform reviews. Our gradual approach keeps your account safe.
  3. 3 Better retention: Followers delivered naturally tend to stick around longer than those delivered in rapid bursts.

Rest assured: Your full order will be delivered. The initial slow pace is for your benefit!

Can I speed up my order delivery?

We don't recommend speeding up delivery as our algorithm is optimized for safety and retention. However, you can help ensure smooth delivery by:

  • Keeping your profile public throughout the delivery process
  • Having at least a few posts on your profile
  • Not changing your username during delivery

If you need followers urgently, consider splitting your order into smaller packages that can be processed more quickly.

Account Protection

Is using TikHype safe for my TikTok account?

Absolutely. We've designed our service to work within TikTok's natural growth patterns. We never request your password and use only public information (your username) to deliver followers and engagement.

Do you need my TikTok password?

Never. We only require your TikTok username to deliver our services. We don't need or want access to your account.

Will using this service get my account banned?

No. Our delivery methods mimic natural growth patterns, making the engagement appear organic. We've processed thousands of orders without any account bans.

Billing & Payments

Was my card charged multiple times?

Sometimes payment processors (like Google Pay, Apple Pay, or Stripe) will place a temporary authorization hold on your card to verify it before finalizing the purchase. These hold amounts are typically released within 3-7 business days, depending on your bank. Only the final confirmed amount will be permanently charged.

What payment methods do you accept?

We accept all major credit cards, Apple Pay, and Google Pay. All payments are processed securely through Stripe, a PCI-compliant payment processor.

Are there any hidden fees?

No, the price you see is the final price you pay. There are no subscription fees or recurring charges.

Followers & Engagement

Why am I losing some followers?

It's normal to see a small fluctuation of 0-5% in follower count. Since we provide real followers, some may naturally choose to unfollow later. This behavior is consistent with organic growth patterns on TikTok.

If you experience a significant drop (more than 5%), please contact our support team and we'll refill those followers at no additional cost.

Are these real followers or bots?

We provide real TikTok users, not bots. This is why our service helps improve your account's credibility and engagement rates.

Will these followers engage with my content?

While we guarantee follower delivery, engagement levels will vary. Some followers may like, comment, or share your content naturally, but this isn't guaranteed as part of the service.

Customization Options

Can I split my order across multiple videos?

Yes! For likes, views, comments, and shares services, you can distribute your order across up to 5 videos. This option is available during checkout.

Can I target followers from specific countries?

Our standard packages include a global mix of followers. For country or region-specific followers, please contact our support team for a custom quote.

Refunds & Guarantees

Do you offer refunds?

Yes, we offer refunds in cases where we cannot deliver the ordered services. Please review our refund policy for complete details.

Do you guarantee the followers won't drop?

We offer a 30-day free refill guarantee. If you lose more than 5% of the followers we've delivered within 30 days of your purchase, we'll refill them at no extra cost.

Support

How can I contact customer support?

Our support team is available 24/7 via email at [email protected]. We typically respond within 12 hours.

My question isn't answered here. What should I do?

Please reach out to our support team with any additional questions. We're always happy to help!

Get In Touch

Have questions? Our support team is available 24/7 to help you.

Contact Information

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